Following a few simple rules when selecting a moverwill go a long way toward protecting yourself from being victimized by scamsthis moving season. BBB recommend’s doing your homework before selecting amover.
As we approach the busiest time of the year forchanging residences, BBB encourages consumers to know their rights…and the redflags of moving scams.
Every year BBB receives complaints from consumers whohave fallen prey to dishonest and often unlicensed moving companies. In atoo-frequent, worst-case scenario, the moving company holds the customer'sbelongings “hostage” and requires potentially thousands of dollars to unloadthe van.
"Anyone can claim to be a mover, so checking a mover's credentials iscritical. It’s also easy to do," said Sandra Crozier-McKee, president andCEO of BBB Serving Southern Alberta and East Kootenays.
"Know yourrights and know your options, but more importantly do your homework beforeturning your precious belongings over to a mover."
Your BBB offers the following checklist for finding a trustworthy movingcompany:
Research the company thoroughly. Check the company's rating with your BBB, which maintains more than 17,000 BusinessReviews on movers across North America.
Get at least three written in-home estimates. Not all price-quotes online or over the phone are legitimate. Keepin mind that the lowest estimate can sometimes be an unrealistic low-ball offer,which can cost you more in the end.
Know your rights. Enlist thehelp of BBB or local law enforcement if the moving company fails to live up to its promises or threatens to hold your belongingshostage.
Consider getting full value protection. It may cost a few dollars more up front, but it can provide somepeace of mind and eliminate a headache after your move. Investing in full(replacement) value protection means any lost or damaged articles will berepaired or replaced, or a cash settlement will be made to repair the item orto replace it at its current market value, regardless of age.
For more consumer news you can trust and to check out a mover near you, visit www.calgary.bbb.org
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About Better BusinessBureau: BBB is an unbiased non-profit organization that sets and upholds highstandards for fair and honest business behaviour. Every year, more than 65Million consumers rely on BBB Business Reviews to help them find trustworthybusinesses across North America. Your local BBB serves consumers and businessesin Southern Alberta and the East Kootenays. For more information, start withcalgary.bbb.org.
Media: Pleasecontact Christine Bassit, Communications and Marketing Coordinator of BetterBusiness Bureau Serving Southern Alberta and East Kootenays, with any questionsat 403-531-8685 or by email at christine@calgary.bbb.org.
